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FREQUENTLY ASKED QUESTIONS

ENTRY TO THE CLUB

What ages are allowed in Q?

We are 21+ every night.

What hours are you open?

Thursday: 10 p.m.-2 a.m.
Friday: 10 p.m.-2 a.m.
Saturday: 10 p.m.-2 a.m.
See our calendar for changes.

What type of music do you play?

We play a broad range of Dance Music and Hip Hop. Check our calendar for detailed information on specific nights.

Do you have a cover?

Yes, there is a cover most nights. Check our calendar for the advance-sale price. Cover charge subject to change at any point. If an event does not sell out in advance, tickets will be available for a higher price at the door.

Do you have a lost and found?

Yes. Please contact [email protected] with a description of the item to arrange pick up.

What forms of payment are accepted?

We accept cash, Visa, MasterCard, Discover and American Express. We do not accept Apple Pay or crypto currency.

Do you have an ATM in the club?

Yes. It is located in the front hallway, near the box office.

Do you allow flow toys?

We do allow flow toys on some nights. Please be mindful of your surroundings and people around you. If the venue becomes too crowded, or your use of them becomes an issue, security may ask you to stop and check them into coat check.

Can I vape in the club?

Smoking is not allowed within 25 feet of any business in the state of Washington. If you are caught smoking or vaping inside the club, you will be asked to leave.

Is there anything we can not bring into or do in the club?

  • No outside food, beverages, or alcohol. Water bottles or containers that could hold liquids are not allowed inside, even if empty.
  • Smoking or vaping is not allowed inside the club, or outside the club if you’re within 30 feet of the front door.
  • Anyone consuming alcohol in entry line will not be allowed entry.
  • Only one person at a time in each bathroom stall
  • No weapons of any kind, or anything that resembles a weapon, including toys/costumes
  • No illegal substances
  • Only point-and-shoot cameras are allowed (DSLR or any other professional-style camera)
  • A bad attitude 🙂

What forms of ID are accepted?

We can only accept those forms of identification set forth by the Washington State Liquor and Cannabis Board, which include:

  • US- or Canadian-issued drivers licenses or IDs
  • Passports, passport cards or NEXUS card
  • Wash. state temporary driver’s license with an expired license to accompany it
  • US military IDs
  • Washington State Tribal Enrollment Card

Documents that we cannot accept include:

  • Temporary IDs that do not include your photo unless accompanied by an expired license
  • Cards with a hole punched in it if the hole covers up the date of birth, signature, or photograph.
  • Expired IDs
  • Photos of your ID (you must present your physical ID)
  • Green cards or work visas
  • Drivers licenses from a foreign country (other than Canada)
  • Student IDs, Work IDs, Credit/Debit cards, or any other form of ID

You can find more info here:
http://lcb.wa.gov/enforcement/acceptable-identification

We reserve the right to refuse service to anyone if we do not feel your ID matches these criteria.

Is there a dress code?

No gang-related apparel. No overtly-offensive clothing. No nudity.

Can I pay to skip the line?

We do not let people pay to skip the general admission line. Presale ticket holders, and people who have booked VIP table service get priority entrance over those buying at the box office. Click here if you’d like to learn more about our VIP table service.

Is there reentry to the club?

Yes, as long as you have your hand is stamped or you have a wristband you can leave and reenter. If you leave to smoke, please make sure you smoke at least 25 feet from the entry. Bring your ID with you, as it will be rechecked before entry.

What is the parking like?

Q does not have our own parking area, but there are many pay lots and street parking spots available within a walking distance.

Do we offer coat check?

We offer coach check for all of our events for $6 per item.

Can I bring a camera into the club?

Point-and-shoot cameras are allowed. All professional photo/video equipment requires prior approval from Q Nightclub. Please fill out the following form for approval.

What should I do if I feel uncomfortable or threatened?

If you feel threatened in any way by a fellow attendee or staff member, please contact the closest member of security. We encourage you to follow up with us via email about any situations that made you feel unsafe while in the club.

TICKETING QUESTIONS

Is there a way to validate a ticket bought through a third party?

Q Nightclub does not assume responsibility or any liability for tickets purchased on the secondary market

Can I change the name on my ticket?

We do not change names on tickets. As long as you have a printed ticket, or the ticket on your phone, you will be allowed into the show.

Does the name on my ID need to match the ticket?

A valid government-issued ID is only needed to prove you are at least 21 years old and to enter the club. Your ID does not need to match the ticket.

Do you have a guest list?

We do not have a guest list open to the public.

Do I need to print out my ticket?

You can either print out your ticket or show it on your phone. We do no have public wifi, so please make sure your ticket is downloaded before you arrive to expedite your entry.

If I purchase more than one ticket, does my party need to arrive together?

No, you can give either a printed ticket or an electronic ticket to anyone arriving separately.

I can’t find my electronic ticket, what do I do?

Please send an email to [email protected] with your name, the name of the show you are attending and we can reissue the tickets.

I can’t make it to the show, can I get a refund?

All sales are final.

ADDITIONAL QUESTIONS

Looking for work?

Fill out the form on our jobs page and one of our managers will get back to you as soon as possible.

Do you have a phone number?

The most efficient way to contact us is via email.

VIP TABLE SERVICE: [email protected]

LOST & FOUND: [email protected]

TICKET QUESTIONS: [email protected]

VENUE RENTAL: [email protected]

BOOKING REQUESTS: [email protected]

EVERYTHING ELSE: [email protected]

Our photography/video policy for guests

By entering this venue, you irrevocably consent to and authorize Q Nightclub to recordings of you and to use said photographs and/or recordings for worldwide exploitation, in perpetuity in any and all media, whether now known or hereafter devised, for any purpose whatsoever. All such photographs and videos shall be the sole property of Q Nightclub, and you release Q Nightclub from any and all liability on account of such usage. If you do not wish to be subject to foregoing, please do not enter this venue.

Does ‘Q’ stand for anything?

No, Q does not stand for anything. There’s only one reference, and if you are a Trekkie, you will get it.